If needed, NHS 111 can book patients in to be seen at their local A&E / emergency department or an urgent treatment centre, emergency dental services, pharmacy or another more appropriate local service – as well as send an ambulance should the patient’s condition be serious or life-threatening. …
Can 111 call an ambulance?
If the NHS 111 team think you need emergency medical help, they will send an ambulance to you straight away.
How long does a 111 ambulance take?
Under NHS rules, calls designated as “life-threatening” are supposed to receive an ambulance response within eight minutes – regardless of whether the caller dials 999 or the non-emergency 111 line.
What can I use 111 for?
111 online can help if you have a medical problem and you’re not sure what to do. Always follow any medical advice you’ve already been given by your doctor.
Can you call NHS 111 for someone else?
Getting information and advice
If you’re concerned about a friend or relative’s health, there are many ways for you to get information and advice. For example, you can: … call NHS 111 to speak to a health adviser.
Can I call 111 if it’s not an emergency?
When you need medical advice or treatment but it is not an emergency. You will speak to trained advisers who are supported by nurses and paramedics. They will ask your symptoms and offer their help.
Can you call 111 about mental health?
If you are concerned about your own mental health or the mental health of someone you care about, you should call NHS 111 or make an appointment with your GP, who can refer you to the right services. If someone is putting themselves or others in danger now, it’s an emergency and you should call the police on 999.
How much does a 111 call cost?
Calls to the NHS 111 service are free from both landlines and mobile phones, so it won’t cost you a penny. 6. Is the NHS 111 service available 24/7? Yes, NHS 111 is available 24 hours a day, 7 days a week, 365 days a year.
How long is acceptable to wait for an ambulance?
The national standard sets out that all ambulance trusts must respond to Category 1 calls in 7 minutes on average, and respond to 90% of Category 1 calls in 15 minutes.
What happens if you die in an ambulance?
If someone dies, or we’ll call it goes into cardio-pulmonary arrest, enroute to the hospital, the EMT’s will start resuscitation efforts under most circumstances, unless something like a DNR (Do Not Resuscitate) is present. Either way, depending on the ambulance service, they may turnoff the lights and sirens.
Can 111 prescribe antibiotics?
asking a local pharmacist if they can provide an emergency supply of your medicine. in some cases, a nurse at an NHS walk-in centre may be able to supply your medicine or a prescription. outside normal GP hours, you may be able to get a prescription from an out-of-hours service or by calling 111.
Can you call 111 for dental problems?
Can I call 111 for a dental emergency? If you are unsure about whether you are experiencing a dental emergency or whether you should go to A&E, you can call the NHS helpline 111. The telephone operator will be able to advise whether you need to see a dentist or go to A&E.
Can I phone 111 for advice?
To get help from NHS 111, you can: go to 111.nhs.uk (for people aged 5 and over only) call 111.